Useful Information

Max Bupa

TPA Information

Heartbeat Family First


Family First, a first of its kind Plan which has been designed keeping in mind the health insurance needs of the Indian joint family. Covers for future medical expenses with comprehensive cover options.


  • All Day care Procrdures are Covered upto sum insured.
  • Annual Health check ups at the time of Renewal.
  • Tax saving U/S 80D of the Income tax Act.
  • Direct Claim settlement, No third party involved.
  • Cover medical expenses for every member of your family, irrespective of age, from newborns to senior citizens.
  • Earn Points under Health relationship loyalty program.


Room Rent Limit
Silver Plan: 3,000 per day or Shared Room
ICU Daily Rent Limit
Silver Plan: ` 3,000 per day or Shared Room
Pre-Hospitalization Expenses
60 days
Post Hospitalization Expenses
90 days
Minimum Hospitalization Period
24 hours
Day Care Procedure Coverage
Covered up to Sum Insured
Pre-Existing Disease / Illness coverage
Gold & Platinum plan: until 24 months of continuous
Waiting Period for New Policy
30 days
Options of 10% and 20% co-payment
Free Health Checkup
If policy is renewed without a break
Ambulance Expenses
Networked hospital covered upto Sum Insured. Non networked hospital covered up to 2000 per event.
Non-Allopathic Treatments
New Born Baby Cover
Covered up to Sum Insured
Donor Expenses
Covered up to Sum Insured
Nursing Allowance
Covered up to Sum Insured
No Claim Bonus
10% of SI, Max 100%